Director of Services
This directory features all the information you will need to get the most out of your stay.
Jet lag is history.
At InterContinental Hotels & Resorts, we want you to be at your best when you travel. Try Timeshifter on your way home or on your next trip to reduce jet lag. It's on us.
Health Club
What is a getaway without a little personal time? At InterContinental Hanoi Westlake you can devote an entire day to your personal wellbeing. Spending hours in our state-of-the-art gym or take a fitness class, we accompany you to the journey of happiness.
Hours of Operation: 24 hours
Outdoor Swimming Pool
Professional personalised poolside service and arrangement of refreshing beverages and delectable food.
Hours of Operation: 7.00 - 19.00
Chief Concierge
Your expectations will be met when you reach our Concierge team at The InterContinental Hanoi Westlake. Our Concierge team is equipped to provide you with everything you may need including: city attractions, directions, courier services, baby sitting, limousine service, phone charging, visa service, and so much more.