Insider Partnerships

Thoughtfully designed to reflect the spirit of Hanoi, our Insider Partnerships invite you to step beyond the guidebook - into moments shaped by tradition, creativity, and human connection.


Whether it's crafting a cocktail infused with local herbs, learning the art of lotus tea or traditional lacquer, or exploring hidden villages where incense and silk are still handmade with care, each experience is a doorway into the living culture of the capital.


Co-created with trusted local artisans, cultural experts, and storytellers, these journeys are rich in flavour, full of character, and deeply personal. With Insider Partnerships, let us take you closer - to the heart of Hanoi and the people who keep its spirit alive.

A Refined Journey Into Vietnamese Cuisine​

Indulge in an unforgettable culinary journey that reveals the refined soul of Vietnam. This exclusive cooking class offers more than just a meal — it’s a curated cultural immersion.

Begin your day with a guided stroll through a vibrant local market, where you’ll select the freshest ingredients, handpicked with insider knowledge. Then, retreat to an elegant traditional villa nestled in one of Hanoi’s most charming neighbourhoods, where time seems to slow. In an intimate, hands-on setting, you’ll master Vietnam’s iconic dishes, guided by expert hosts who blend hospitality with heritage. Savour the fruits of your labour in a serene garden setting — a dining experience rich in flavour, authenticity, and grace.​

Schedule:​
• Morning: 09h00 – 13h30​
• Afternoon: 15h00 – 19h30​

Price:​
Join-in class:​
• Travel with shuttle transfer from the Old Quarter: VND 1,430,000 NET/ person (USD 55)​
• Private pick up from and drop off to hotel (minimum group of 2 people): ​VND 1,690,000 NET/ person (USD 65)​

​Private class – inclusive of private transfer (minimum 4 people to activate): VND 2,550,000 NET/ person ​(USD 98)​

Others:
• Children policy is applicable. ​
• Hotel guests enjoy a 10% discount on ad-hoc bookings.​
• Guests may approach the concierge to assist with a booking.​

The Hanoi Insider’s Ride​

To be in Vietnam and not ride through its streets on a scooter is to miss the pulse of local life.

With the Hanoi Insider’s Tour, hop on a vintage Vespa and dive headfirst into the sights, sounds, and soul of the city. This isn’t just a tour – it’s a front-row seat to the everyday rhythm of Hanoi, from narrow alleys buzzing with life to quiet corners brimming with stories. Led by experienced, certified local drivers, you'll ride with confidence as the guides share rich local knowledge, personal stories, and hidden gems only insiders know.

Along the way, you’ll sip rich Vietnamese coffee, taste authentic street bites, and discover a Hanoi few visitors ever see. It’s fast-paced, eye-opening, and unforgettable — the way Hanoi is meant to be experienced.

Schedule: ​Daily various half-day (4 hours) itineraries from 08h00 – 22h00​
• Culture ride: Discover Hanoi’s hidden gems, explore local markets, and ride across historic landmarks like St. Joseph’s Cathedral and Long Bien Bridge.​
• Night life ride: This one-of-a-kind experience takes you through Hanoi's lively streets at night, blending delicious food, vibrant nightlife, and cultural
exploration​
• Hanoi countryside ride: Escape the city’s hustle and bustle as you ride through serene rice paddies, engage with local artisans, and delve into the rich history of Hanoi’s countryside.​

Price: from VND 2,145,000 NET/ person (USD 82) – join-in experience​

Others:
• Guests may approach the concierge to assist with a booking

Scent Of Summer - The West Lake Lotus Tea Journey​

Step into the serene world of Vietnam’s most poetic tradition with our Lotus Tea Workshop – an experience that blends heritage, nature, and artistry.

Guided by a tea master artisan, discover the centuries-old techniques and hear personal stories from those who’ve dedicated their lives to preserving this fading art. Then, enjoy a calming tea tasting in a Zen-inspired setting, where you'll explore the flavours and rituals of true lotus tea. To take a piece of the experience with you, each guest receives two hand-infused lotus flowers – a fragrant keepsake of a timeless summer tradition.

Schedule:​
• Morning: 09h30 – 12h00​
• Afternoon: 13h30 – 16h00​
• 72 hours advance booking is recommended​

Price: ​
• Couple/Group of 02 people: VND 2,835,000 NET/ person (USD 109)​
• Group of 04 people: VND 1,630,000 NET/ person (USD 62)​
• Lower rate for larger group​

Upon booking with the Concierge, you will be invited to select one of the following exclusive offers:​
• 01 ticket to the Thang Long Water Puppet Show​
• 01 eSIM with 5GB/day, valid for 15 days​
• Hotel guests enjoy a 5% discount​

Hanoi's Heritage: Incense, Silk & Soul​

Discover the timeless charm of Vietnamese craftsmanship on an unforgettable full-day adventure to Quang Phu Cau Incense Village and Van Phuc Silk Village.

Wander through the vibrant alleys of Quang Phu Cau, where bundles of vividly coloured incense sticks create a dreamlike landscape. Learn about the deep-rooted spiritual and cultural significance behind each handcrafted piece as local artisans share their stories and techniques. Then, step into the elegance of Van Phuc, home to Vietnam’s most famous silk-making tradition. Watch master weavers in action as they transform fine threads into luxurious fabric – a delicate art form passed down through generations.

This immersive experience offers more than just sightseeing – it’s a heartfelt invitation to connect with Hanoi’s rich heritage, support local artisans, and witness the beauty of traditions that have stood the test of time.

Schedule: ​08h00 – 17h00​

Price: ​
• Couple/Group of 02 people: VND 3,850,000 NET/ person (USD 148)​
• Group of 04 people: VND 2,575,000 NET/ person (USD 99)​
• Lower rate for larger group​

Upon booking with the Concierge, you will be invited to select one of the following exclusive offers:​
• 01 ticket to the Thang Long Water Puppet Show​
• 01 eSIM with 5GB/day, valid for 15 days​
• Hotel guests enjoy a 5% discount​

Craft The Hanoi Flavours​

Discover the art of cocktail crafting through the unique flavours that define Hanoi – cốm (young green rice), sấu (dracontomelon), sen (lotus), and more – in an exclusive hands-on workshop.

Set against the stunning backdrop of West Lake at sunset, this experience takes place at the hotel’s iconic spot – Sunset Bar. Guided by our experienced mixologist, you’ll explore how these beloved Vietnamese flavours can be mixed into refined, one-of-a-kind cocktails. Learn the techniques behind perfect balance, aroma, and presentation while sipping your own creations in a relaxed setting. Each cocktail tells a story of Hanoi’s seasons and traditions, offering a taste of the city’s spirit in every glass.

This is more than a workshop – it’s an invitation to stir, shake, and savour the beauty of Hanoi from a new perspective.

Schedule:​ Every Monday, Wednesday, Friday at 17h00​

Price: ​VND 785,000 NET/ person (USD 30) including 02 signature cocktails​

Others:
• ​24 hours advance reservation is required​
• Guests may approach the concierge to assist with a booking

Brew. Taste. Discover.​

Awaken your senses with a journey into Vietnam’s vibrant coffee heritage – where each cup tells a story of ancient traditions and modern craftsmanship.

For the wandering traveller, the coffee workshop is more than just a lesson – it’s an immersion into the rich tapestry of flavours, aromas, and history that flows through this land. From the misty highlands where beans are born to the delicate art of brewing, let the experience guide you through the fragrant notes of heritage. As part of the workshop, you will learn to craft and enjoy five iconic Vietnamese coffee styles, each offering a unique window into the country’s diverse coffee culture.

Discover the essence of Vietnam in every sip, where culture and coffee blend into a journey of the senses.

Schedule:​
• Morning: 09h00 – 12h00​
• Afternoon: 14h00 – 17h00​

Price:​
Join-in class:​
• Travel with shuttle transfer from the Old Quarter: VND 825,000 NET/ person (USD 32)​
• Pick up from and drop off to hotel (minimum group of 2 people): VND 1,150,000 NET/ person (USD 45)​

Private class – inclusive of private transfer (minimum 4 people to activate): VND 1,925,000 NET/ person (USD 74)​
• Children policy is applicable​
• Guests may approach the concierge to assist with a booking